Assistant Director for Occupancy Management
Old Dominion University
Norfolk, VA
Full-time
Administration / Clerical
Posted on April 9, 2024
Posting Details
Posting Details
Working Title
Assistant Director for Occupancy Management
Position Number
01401A
Department
STUDENT HOUSING
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
B Professionals
Job Description
Reporting to the Director for Business Operations and serving as a mid-level professional in Housing & Residence Life, the Assistant Director for Occupancy Management is responsible for coordinating and administering all functions related to the day-to-day operation of the processing of housing applications, contracts, assignments, room changes and administrative issues related to residential building occupancy. In conjunction with the Director, this position manages petitions, room changes, move ins, no shows, evictions, conduct, academic suspensions, summer turnover, cancellations and appeals and will produce reports based on occupancy. Additionally, the Assistant Director will work with the fiscal team to ensure validity of room rates and work with a wide variety of campus offices to provide support services to the recruitment and retention of on campus students; addresses individual student and parent problems; and enforces policies, procedures, and regulations. This position serves as a primary problem solver in day-to-day student and family concerns related to occupancy and will work in collaboration with departmental teams to ensure housing information is accurate and visible to students and parents. Perform other duties as assigned.
Type of Recruitment
Knowledge, skills and abilities
N/A
Education or training
N/A
Level and type of experience
Considerable administrative experience to include standard organizational processes used in a professional setting (such as electronic file keeping, document retention, etc.).
Considerable experience in coordinating administrative functions and managing multiple priorities.
Considerable experience in applying organizational and communication skills within a comparable organization, not-for-profit, or corporate setting.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 54,000
Posting Detail Information
Job Requisition Number
S02610
Job Open To
ODU Employees Only
Open Date
04/08/2024
Close Date
04/19/2024
Open Until Filled
No
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Details
Working Title
Assistant Director for Occupancy Management
Position Number
01401A
Department
STUDENT HOUSING
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
B Professionals
Job Description
Reporting to the Director for Business Operations and serving as a mid-level professional in Housing & Residence Life, the Assistant Director for Occupancy Management is responsible for coordinating and administering all functions related to the day-to-day operation of the processing of housing applications, contracts, assignments, room changes and administrative issues related to residential building occupancy. In conjunction with the Director, this position manages petitions, room changes, move ins, no shows, evictions, conduct, academic suspensions, summer turnover, cancellations and appeals and will produce reports based on occupancy. Additionally, the Assistant Director will work with the fiscal team to ensure validity of room rates and work with a wide variety of campus offices to provide support services to the recruitment and retention of on campus students; addresses individual student and parent problems; and enforces policies, procedures, and regulations. This position serves as a primary problem solver in day-to-day student and family concerns related to occupancy and will work in collaboration with departmental teams to ensure housing information is accurate and visible to students and parents. Perform other duties as assigned.
Type of Recruitment
Knowledge, skills and abilities
- Working knowledge of student housing management systems, such as StarRez or similar.
- Working knowledge of student conduct systems, such as Maxient or similar.
- Working knowledge of student card center systems, such as CS Gold or similar.
- Working knowledge of Banner.
- Sound judgement, analytical skills.
- Demonstrated ability to manage multiple projects.
- Attention to detail with a high degree of accuracy.
- Ability to envision and implement change.
- Ability to meet deadlines.
- Ability to understand collection, documentation and charges related to assignment processes.
- Ability to work in a fast-paced environment with culturally diverse students, while delivering excellent customer service at all times
- Ability to work well with staff, university administrators, and external constituencies including parents.
N/A
Education or training
N/A
Level and type of experience
Considerable administrative experience to include standard organizational processes used in a professional setting (such as electronic file keeping, document retention, etc.).
Considerable experience in coordinating administrative functions and managing multiple priorities.
Considerable experience in applying organizational and communication skills within a comparable organization, not-for-profit, or corporate setting.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
- General knowledge of data processing principles.
- Progressive professional experience in staff supervision, staff training, and administrative processes.
- Comprehensive experience in coordinating administrative functions and managing multiple priorities.
- Considerable work experience in housing/residence life program within higher education setting.
Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 54,000
Posting Detail Information
Job Requisition Number
S02610
Job Open To
ODU Employees Only
Open Date
04/08/2024
Close Date
04/19/2024
Open Until Filled
No
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
- Resume
- Cover Letter/Letter of Application
- Contact Information for Professional References