Administrative Associate 4
Tennessee Technological University
Cookeville, TN
Full-time
Administration / Clerical
Posted on May 24, 2023
Position Information
Position Information
Position Number
154070
Working Title
Administrative Associate 4
Job Title
Administrative Associate 4
Department
Library Operating
Job Type
Full-Time
Job Purpose
The overall purpose of this job is to manage the front desk of TLC Testing, including managing security protocols at check-in and checkout as well as hiring, scheduling, and supervising front desk student workers.
Tennessee Tech is an Equal Opportunity/Affirmative Action employer.
Essential Functions
Manages testing front desk, including check-in and check-out procedures and security, student workers, and front desk schedule. Collaborates with faculty regarding test guidelines and pickup. Interprets procedures for administration of proctored tests from other colleges/universities and standardized testing companies. Performs office related duties as required, including answering phones and making test appointments, answering questions, making copies, filing, and faxing/mailing tests/reports. Performs other TLC duties as needed.
Minimum Qualifications
High School Diploma or equivalent with three years of related experience or a bachelor's degree from an accredited institution with one year of related experience. Excellent written and verbal communication skills. Ability to work well with others. Ability to organize workflow, prioritize tasks, and complete projects by target dates. Flexibility, adaptability, and comfort with complexity and change. Ability to maintain confidentiality.
Preferred Qualifications
Experience with test administration. Professional customer service experience is preferred.
Work Hours
Compensation and Benefits
Salary
Commensurate with education and experience. Clerical and Support Pay Grade 6.
Benefits Information
Tennessee Tech offers competitive benefit packages. Benefits include the initial accumulation of one vacation day per month and one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.
Posting Details
Posting Date
05/23/2023
Deadline Date
06/12/2023
Special Instructions to Applicants
Applicants will be required to electronically upload a cover letter, resume, and contact information for at least two references. References will be contacted at a later date. Submission of materials is the applicant's responsibility. Applications without all required materials are incomplete and will not be considered.
Applicant Documents
Required Documents
Required fields are indicated with an asterisk (*).
Position Information
Position Number
154070
Working Title
Administrative Associate 4
Job Title
Administrative Associate 4
Department
Library Operating
Job Type
Full-Time
Job Purpose
The overall purpose of this job is to manage the front desk of TLC Testing, including managing security protocols at check-in and checkout as well as hiring, scheduling, and supervising front desk student workers.
Tennessee Tech is an Equal Opportunity/Affirmative Action employer.
Essential Functions
Manages testing front desk, including check-in and check-out procedures and security, student workers, and front desk schedule. Collaborates with faculty regarding test guidelines and pickup. Interprets procedures for administration of proctored tests from other colleges/universities and standardized testing companies. Performs office related duties as required, including answering phones and making test appointments, answering questions, making copies, filing, and faxing/mailing tests/reports. Performs other TLC duties as needed.
Minimum Qualifications
High School Diploma or equivalent with three years of related experience or a bachelor's degree from an accredited institution with one year of related experience. Excellent written and verbal communication skills. Ability to work well with others. Ability to organize workflow, prioritize tasks, and complete projects by target dates. Flexibility, adaptability, and comfort with complexity and change. Ability to maintain confidentiality.
Preferred Qualifications
Experience with test administration. Professional customer service experience is preferred.
Work Hours
Compensation and Benefits
Salary
Commensurate with education and experience. Clerical and Support Pay Grade 6.
Benefits Information
Tennessee Tech offers competitive benefit packages. Benefits include the initial accumulation of one vacation day per month and one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.
Posting Details
Posting Date
05/23/2023
Deadline Date
06/12/2023
Special Instructions to Applicants
Applicants will be required to electronically upload a cover letter, resume, and contact information for at least two references. References will be contacted at a later date. Submission of materials is the applicant's responsibility. Applications without all required materials are incomplete and will not be considered.
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References
- Transcripts
- Other Documents
Required fields are indicated with an asterisk (*).
- * Do you at least have a high school diploma or equivalent with three years of related experience OR a bachelor's degree from an accredited institution with one year of related experience?
- Yes
- No
- * How did you hear about this job opportunity?
(Open Ended Question)