Emergency Clinic Front Desk

This position is for the Emergency clinic located in the dental school. Pitt is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EOE, including disability/veterans. Benefits include: *11 Paid Holidays, Paid Vacation, Sick and Personal Days * Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year * Paid Parental Leave * Education benefits for eligible employees, their dependents and spouse/domestic partner * Above-average Employer Contribution towards Medical, Prescription Drug, Vision, Life, STD, and LTD Insurance plans * A robust retirement savings plan option. Including 100% match on employee contributions of 3-8% (150% after vesting) and enhanced match for those nearing retirement.

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Maintains accurate databases and records and ensures all forms and paperwork are completed and correct. Performs more advanced financial functions.

Schedules a large volume of appointments via telephone, web, email, and in-person with a friendly and courteous manner. Ensures proper booking of appointments and registering of patients. • Ensures all forms and paperwork are completed correctly and in a timely manner, including evaluating the treatment plan for coding and signature requirements, instructing patients on subsequent down payments, verifying patient preauthorization, revising transcriptions, and/or making payment arrangements prior to treatment. Abides by all applicable regulations and requirements. • Enters patient demographic and insurance information correctly into databases; updates information as needed and maintains all files. • Prepares bank deposits and subsequent reports, including credit card and/or check transactions, and daily database logging. • Responds accurately and timely to all communications, including policy and procedural requests, and insurance questions. • The job duties outlined in this job description include common job responsibilities for this title and level of jobs and are not intended to cover every duty. The University reserves the right to assign other duties to employees that are not listed in this job description.

Generally sedentary. Chart filing may require standing/stooping for a period of time.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.